Virtual Assistant

Digital & Online Business Management

Administrative Support

✶

Marketing & Communications

✶

Community & Course Management

✶

Administrative Support ✶ Marketing & Communications ✶ Community & Course Management ✶

My approach

☻

Reliability

  • We work together to set realistic and attainable project milestones and tasks for your operational goals.

  • Experienced in project management tools including Asana, ClickUp, and Trello.

❋

Professionalism

✦

Expertise

  • 10+ years in business support roles, 5+ years fully remote, 2 degrees, 1 assistant.

  • “A jack of all trades is a master of none, but oftentimes is better than a master of one.”

✿

Flexibility

  • Your team needs to be as adaptive as your digital business needs. I keep flexible invoicing and work schedules with this in mind.

  • Flat-fee, month-to-month contracts with transparent pricing (see below).

My “Toolkit”

As a digital native, I quickly adapt to different digital spaces and platforms. Here is a list of the most common tools I use frequently throughout my work week: Google Workspace, Dropbox, Asana, Trello, ClickUp, Slack, Discord, Kajabi, Squarespace, Thinkific, Substack, Mailchimp, ConvertKit, MailerLite, Later, Agorapulse, Sendible, Canva, Descript, among others.

My values

Community Care.

Better Futures.

Curiosity.

About Jenn

A Boutique Business

Once Upon a Desk is a boutique virtual assistant sole proprietorship based in the United States with an international client list. Clients are typically small business owners who require a portion of their business to have an active web presence.

I work or have worked with nonfiction authors, public speakers, business consultants, marketing agencies, and coaches, and value working with like-minded folks.

Professional Background

Professionally, my experience ranges from hospitality to entrepreneurship. Academically, I hold a Bachelor of Arts in Computing and Information Technology as well as a Master of Fine Arts in Creative Writing & Poetics.

Yes, my resume is a nightmare. And, yes, I’ve been told, “I’m afraid you’ll be bored in this position…” several times in interviews.

Which is probably why, in 2019, I decided freelancing was the right move after working in higher education and state governments for a decade.

Other Important Things

  • The through-line in all my work is an emphasis on ethical, fair, and heart-centered communication.

  • Some of my favorite work-related tasks are launch planning and implementation, developing stakeholder/client experiences, analyzing stakeholder/client sentiment, and working with folks I can laugh with.

  • I believe in showing up as your authentic self and meaningful, empowering work.

Transparent Pricing

Administrative Support

$30
per
hour

Marketing & Communications

$35
per
hour

Community & Course Management

$25
per
hour

Month-to-month contracts are invoiced at 20, 30, or 40 hours per month based on client workload.

Some kind words

“

“You’re the best. I’m continually impressed by how you show up in and for my business.”

Dani A., retainer client, 2023-present

“

“Jenn is a fucking life-saver.”

Derek W., project client, 2020-present

Let’s chat!

Please note: I am currently CLOSED to new clients!

If you’d like to brainstorm alternative options, feel free to reach out.